Services Contract



Entities that will receive services.


Entities that will aid in the completion of this project.

Compiled Codebase

The collection of code that has been compiled from the Developed Codebase. This is usually regarded as a deliverable and handed over at completion of a project.


Entities that will provide services.


An itemised list of all expected aspects of this project that will be handed over to Clients upon completion. This may include (but not limited to) code assets, design assets, documentation, login details & passwords etc.

Dependency / Dependencies

Assets that are required to complete deliverables of a project. These could include font files, images, code libraries etc.

Developed Codebase

The collection of code used to produce product/application deliverables. This is usually pre-compiled and makes use of proprietary software.

Exclusive Property

Complete ownership with all rights reserved.

Flat Design

Design files (typically illustrating a website/application) where all layers have been flattened into a single layer to be exported out in a rasterised format such as JPG or PNG to be supplied to the client. These files are created from source design files used in proprietary software.

Grace Period

A period of time at the beginning of a contract in which certain defined rights, responsibilities and obligations are not upheld.

Project Collaboration Software

Software that is used to help manage a project’s tasks, timeframes and its resources.

Proprietary Software

Software that is either owned by Keystone UX or a third-party.

Redundant / Redundancy

In terms of data management, a redundant backup means multiple copies of the same data is stored on different devices as a fail safe in the event of loss and/or corruption.

Secure Protection of Sensitive Information

Any sensitive information that we deal with such as (but not limited to) passwords, login details and email accounts are stored securely behind an encrypted platform that utilises a zero-knowledge protocol.

Services Contract

The contract in which the Client(s) and the Contractor(s) sign in agreeance. This contract defines the scope of work to be completed, known as the Statement of Work (SoW), its conditions of completion and policies that define limitations and responsibilities.

Source File(s)

Working files created (typically through the use of proprietary software) that are used to create final deliverables from.

Statement of Work (SoW)

Detailed an itemised listing of all work to be conducted within this project along with what will be regarded as deliverables and the timeline in which work is expected to be completed.

“Them”, “They”

Refers to the Collaborator(s) and third-party entities.

Third Party / Parties

Any assets, elements, components or entities that are not owned by either the Client or the Contractor.

“This Project”

Refers to the project that is defined within a Services Contract. Typically the project is defined in detail within the Statement of Work.

Unsatisfactory Work

Deliverables supplied that are deemed unsatisfactory, unusable or did not adhere to the Statement of Work sufficiently.

“Us”, “We”

Refers to the Contractor(s).

“You”, “Your”

Refers to the Client(s).